We chose this hotel because we had an engagement nearby. However, unless you need to be in this locality, O’Boutique Suites is not located near shops or transport facilities. We ended up having to take taxis everywhere since there is no public transport nearby. There are also no shops apart from furniture stores within walking distance.
Our room was comfortable, felt new and was very clean. It had twin beds pushed together, a flatscreen TV with Malaysian channels only, hanging space for clothes, a table and chair, coffee and tea making facilities, a phone, air-conditioning, and a large corner window between the bathroom and the bedroom. I have never been sure if these hotel rooms are designed so you can watch each other taking a shower, or so you can watch TV while you are on the toilet, but whatever the real reason, it can certainly make your stay more interesting! There was a curtain on the bathroom side, so privacy was possible. The bathroom was very nice, with a double-headed shower, but unfortunately the water pressure was so weak that a really satisfying shower was impossible.
Breakfast, served from 8am to 10am, was included but this turned out to be my only complaint about the hotel. Every day a buffet of nasi lemak and breakfast cereals was available, but these foods frequently ran out, as did the tea, coffee and juice, and spoons, forks, bowls, and so on, and were not replaced unless a guest found a member of staff and asked for more. The lack of attention to what was required was disappointing. We thought the food would vary from nasi lemak, but our second and third days were no different. We gradually realised, however, that it was possible to request other foods, such as soft-boiled eggs and toast, though there was no menu; we just saw what other guests were eating as asked for it. It was a poor system.
Apart from at breakfast, service was very polite and efficient and the reception staff were very helpful in booking us taxis throughout our stay. Our check-in process was easy, even though we checked in after 10pm.
O’Boutique Suites is located in a building called Casa Utama, on a residential street, and on the levels above the hotel there are residential apartments. On the floor below the hotel there is a great organic restaurant, called Organic Recipe, which serves Chinese food, Malay food and pizza, where we ate twice. They also sell health foods and other products. Our meals at the restaurant were delicious, and prices were very reasonable. Even if you are not staying at the hotel, the restaurant is well worth a visit.
The hotel is a 20-minute drive from Batu Caves, which cost us MYR21 by taxi. It cost MYR74 (fixed price) by budget taxi from Kuala Lumpur International Airport.